FAQs Center

We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards connected with one of the major credit card companies listed above. We also accept Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice.
Once your order is processed successfully, you'll see your license code on the order complete page. If you do not see your license code or receive email with your order information, please visit https://admin.mycommerce.com/app/cs/lookup to locate your order, license key and receipt.
The demo version can be registered with your license key without downloading other 'full version'. Please click Activate on top of the program window.
You'll receive the notice if there is an update version released, simply click the link and download the latest version to install, the update version will be activated automatically without inputting license key again.
NIUBI Partition Editor official site is SSL encrypted and malware-clean checked by Sitelock. MyCommerce (our online business partner) online order form is 100% secure. All data exchanged during the payment process is SSL-secured. Order secure server at MyCommerce.com, a veteran ecommerce company, specializes in software. You will be connected to the SECURE page to enter your credit-card information safely. Important information such as credit card numbers, addresses, etc. is sent securely via the Internet.
We provide 20% off discount for all non-profits, schools and governments. If there is official discount for other people, you'll see in home page.
There may be a tax when you place the order. The tax is charged according to users' local tax law by MyCommerce. If you have tax-exempt qualification, you can remove the tax. Learn more>>
For those who enjoy the privilege of VAT Exemption, please enter VAT Exemption ID during the purchasing if you still find tax in the order. If your VAT Exemption ID is invalid, please contact ordersupport@mycommerce.com
CD version is just convenient for you to keep the source program and the record if you think it is necessary, it has nothing different with the downloaded version but burned on CD or DVD disk, which charges extra for the disk fee and postage. If you want to buy the CD version, after selecting product edition in our website, you will be redirect to Mycommerce order page, where please click the "ADD TO CART" button on "Add a Backup CD of your Order". Then the CD version will be added automatically to your order.
If you lost your license code, please visit https://admin.mycommerce.com/app/cs/lookup where you can locate your order info and license key.
All our products are proceed by our online business partner Mycommerce, they give 4 possible reasons:
  1. You are in those countries that have banned American IP addresses.
  2. You are the first time purchasing on Mycommerce and you typed wrong phone number, so Mycommerce failed to contact you and verify your identity.
  3. You have made orders on MyCommerce before but enforced refund without MyCommerce aggrements.
  4. You are using VPN while making an order, thus your order is probably been treated as an evil one.
To contact Mycommerce: Via email: ordersupport@mycommerce.com Via phone: U.S and Canada: 1-877-353-7297, International: 1-(952)646-5331
There may be several reasons:
  1. The order was failed due to some reasons.
  2. The email was blocked or went to junk box.
  3. Mycommerce email system went wrong and failed to send you email.
Please visit https://admin.mycommerce.com/app/cs/lookup to locate your order and license key.
It depends on the version you purchased. If you purchased the lifetime free upgrade, you can upgrade to every latest version 100% freely.
We offer 90-Day unconditional money back guarantee. If you are not completely satisfied with the product you purchased from us, you should notify us within 90 days from the date of the purchase and we will provide you with a full refund. When you request a refund, our customer service representatives may inquire the reason for your refund so we can improve our products and our customer experience.
Yes, for example, if you want to purchase Server Edition to fully test and then upgrade to Enterprise Edition, you can upgrade online easily.